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Dispatch - customer service representative

Company Name:
The Rasmussen Group
Concrete Supply is one our Ready Mix suppliers serving Omaha with three plants located in Gretna, Elkhorn, and Council Bluffs. We are looking for a Dispatch-Customer Service representative at our Gretna location.
It is the duty and responsibility of the Customer Service Representative (order-taker) to answer the phone promptly with a pleasant and accommodating tone of voice, take the customer's order or orders in a detailed, timely and professional manner, and to record accurate delivery and product information on that order. The Customer Service Representative will also promote "value-added" products and upon finishing the order will completely repeat the order back to the customer, give them a confirmation number, ask the customer about any future orders and finally, thank the customer for their order.
Customer Service Representatives will also be responsible for negotiating delivery times with customers, be good problem solvers and most importantly, foster lasting business relations with the customers.
We are looking for candidates who possess the following:
Flexible with hours of operation - be available for some weekend hours
Thrives on being busy
Enjoys multitasking
Excellent phone manners
Good typing skills
Fast learner
Pays attention to details
Requirements:
Dispatch experience
Must pass a drug screen
Benefits offered:
Retirement
Health Benefits
Requirements:
Must pass:
A pre-employment drug screen

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